1. "Thank you for calling ------, how may I help you?"
"Hi, can I speak to a rental car please?"
"...I'm sorry?"
"A rental car? Er, sorry! Sorry! I meant, can I speak to someone about a rental car?"
"Oh, of course, haha..."
2. "Thank you for calling ------, how may I help you?"
"Hey, yeah, do you guys have any solar eclipse glasses?"
"Um...no?"
"Oh, okay." *hangs up*
3. "Thank you for calling ------, how may I help you?"
"Hallo, yes eh...can I peak to ah...da place with ah...the oil changes?"
*confused* "I'm sorry?"
"You know...da place with the oil and da tire exchanges?"
"...OH! You mean service? Yes, of course."
4. "Thank you for calling ------, how may I help you?"
*muffled voices and lots of background noise; sounds like they're in a car*
"...hello?" *after no answer I hang up, as is standard procedure, and wait to see if they call back*
*they call back, I answer, and the same issue occurs*
*this continues for, I kid you not, another 10 minutes until the person on the other line hangs up*
(to this day I have no idea who the person was or what they wanted; they have never called back)
5. "Thank you for calling ------, how may I help you?"
*heavy French accent* "Yes, um...I need some assistance..."
"Okay. do you need your car serviced?"
"Er, no...I need um...uh..."
"Do you want to speak with a salesman, perhaps?"
"Um...maybe? This...this is Red Cross, yes?"
*sudden realization* "OH! No sir, this is a car dealership?"
"Um...?"
"Cars, sir?"
"Oh...pardon me, madam." *hangs up*
Saturday, February 3, 2018
Clumsy Me
*phone rings, I reach to answer it*
*phone slips from my hand right after I pick it up, hitting the desk hard*
What I can only assume the poor customer on the other line heard:
"BANG......thank you for calling [insert company name], how may I help you?"
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*phone rings, I answer*
"Thank you for-" *suddenly phone slips from between my shoulder and ear and falls of the desk, hitting the ground before proceeding to dangle from it's cord. I reach over to pick up the phone*
"I'm so sorry; this is [insert company name], may I help you?"
"What just happened?"
"I uh...I dropped the phone, sir..."
*chuckles* "Oh, okay. I thought you'd been attacked or something!"
*embarrassed chuckle* "No, sir. I'm alright."
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"I'm sorry, Mr. Smith is unavailable. Can I take a message?"
*realizes that there is no pen with the message pad*
*proceeds to try and sound calm and professional while attempting to memorize this person's info as I scramble to find any sort of writing utensil*
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